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  1. At the time of depositing the vehicle, it is mandatory to hand over the key to the parking staff. The keys will be kept in a safe to which only authorized AEROPARKINGIBIZA personnel have access.
  2. The vehicles may be moved inside the premises by the staff of AEROPARKINGIBIZA, according to their needs of places, organization and services requiered. The vehicles may be transferred from one facility to another of AEROPARKINGIBIZA in the area of Ibiza airport.
  3. The vehicles parked in the premises are insured against theft and fire according to the insurance policy acquired by the company. The conditions of assessment and fulfilment are the established ones in the policy referred to.
  4. AEROPARKINGIBIZA will not be held responsible for any items left inside the vehicle, unless they have been adviced and registered in the contract of custody by the employee of the company, at the moment of leaving the vehicle in the care of the parking premises.
  5. AEROPARKINGIBIZA will be held responsible for any damages caused to the vehicles by their staff members inside the premises. Any complaint will have to be made, before the vehicle is taken out of the premises of AEROPARKINGIBIZA and its condition must be demonstrated by photographs at the time of entry and exit..
  6. AEROPARKINGIBIZA will not be held responsible for any mechanical and/or electric failures the vehicle may suffer while it’s parked in the premises of AEROPARKINGIBIZA.
  7. We accept bookings from 8:00 a.m. to 10:00 p.m. Outside these hours we can also provide service, in which case it is necessary to contact by phone, in case of requesting the presence of a member of our staff outside the opening hours there will be an additional charge. The timetable may be reduced on public holidays. On December 25th and January 1st the car park will be closed.
  8. The maximum dimensions of the vehicles accepted in the car park are: length 5 metres, height 2 metres, width 2 metres.
  9. It is not 100% guaranteed that the complementary services offered on the website can be carried out during the stay of your vehicle in the car park.
  10. Cleaning services are only available for stays of more than 24 hours. The prices are published on the website, in cases of extreme dirt or animal hair there may be extra costs, which will be communicated to the customer by our staff before starting the service, in case of not accepting the service may be canceled without penalty. If at the end of the stay there was not enough time to carry out the cleaning service, it would not be invoiced, if it had been paid in advance, the corresponding refund would be made.
  11. In the case of long term contracts, these ones will be extended, if client has indicated us to do so and if paid at last, one day before the current contract ends. The contracts are not accumulative in length, and no prices for long term parking will be applied in these cases. The parking fee will be agreed at the begining of the contract and will be a fixed price, regardless from possible extensions the client may request afterwards.
  12. The vehicle only may be taken away from the premises of AEROPARKINGIBIZA by the client, presenting the parking contract and a valid identity document.
  13. AEROPARKINGIBIZA reserve the right to refuse returning the vehicle to the client, if there are any outstanding amounts owed.


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